Free UK delivery on orders over £200

Frequently Asked Questions (FAQs)

ABOUT THE METAL PRINTS

Are products in stock/available?

All are products are made to order. For production/delivery times please see below.

Some of our metal prints are also limited edition so once they’re gone, they’re gone.

Are the metal prints complex to put up?

No, but it’s probably easier (as with most things in life) to have someone help you put up the metal print on the wall of your choice.

What kind of wall can it go on?

The metal print can be hung onto different types of wall, including solid walls i.e. brick walls and we provide the fixings free with your order. The metal prints can also be hung onto plasterboard walls.

Does it come with screws and fixings?

Yes, as above. The metal print is supplied with a fixing kit which includes raw plugs, screws and space pins. The free wall fixings we provide are suitable for solid walls only; for all other walls we advise consulting your local DIY store to find the fixings most suitable for your wall.

How heavy/thick is it?

All the metal prints are made of durable, lightweight steel (2mm thickness). The prints are very light weight (not heavier than 1kg to 2kg approx.)

Will it be easy to care for my metal print and will they remain intact?

Yes all of the metal prints are coated with varnish and are made to last.

Where is it made?

All the metal prints are made in the UK; the metal is precision cut in a production facility in England and the graphics are designed and applied using our state of the art flatbed printer in our Aberdeen base in Scotland. 

LIMITED EDITION

Which pieces are limited edition?

The following items are limited edition:

Players

Football Club

No. of limited edition prints

Graeme Shinnie #3

Aberdeen Football Club

Limited edition print numbered from 001 to 300.

Neil Simpson #8

Aberdeen Football Club

Limited edition print numbered from 001 to 300.

Willie Miller #6

Aberdeen Football Club

Limited edition print numbered from 01 to 83.

Heart of Midlothian

'98 Cup Winners

Limited edition print numbered from 001 to 1998.

Heart of Midlothian

Rudi Skácel

Limited edition print numbered from 001 to 300.

Heart of Midlothian

John Robertson

Limited edition print numbered from 001 to 300.

Heart of Midlothian

John Colquhoun

Limited edition print numbered from 001 to 300.

Sergio Aguero #10

Manchester City

Limited edition print numbered from 001 to 2017.

Kevin

De Bruyne

Manchester City

Limited edition print numbered from 001 to 2017.

Bobby Moore

West Ham United

Limited edition print numbered from 001 to 895.

Billy Bonds

West Ham United

Limited edition print numbered from 001 to 895.

Geoff Hurst

West Ham United

Limited edition print numbered from 001 to 895.

Ireland 2018 - NatWest 6 Nations Champions

Six Nations Rugby

Limited edition print numbered from 0001 to 2018.

David Bowie  

Starman Limited Edition

Limited edition print numbered from 0001-2016.

David Bowie

Discs

Limited edition print numbered from 0001-2016.

David Bowie

Albums Wall Art

Limited edition print numbered from 001-2016.


DELIVERY TIMES

How long does it take to receive my metal print?

Typical delivery times are up to 2 weeks from the placement of your order as each piece is uniquely made for you.

Why does it take so long?

Please see above. The metal prints are made to order and are not mass produced.

ONCE YOU ORDER

What happens when I place the order?

You will receive a confirmation email of your order and we’ll get started with making your print! We will also provide an estimated delivery date once you’ve placed your order.

Can I pick up the print from your base in Aberdeen?

No. All orders will be shipped.

PACKAGING

We pack all our products with great care to ensure they are received in the same condition they were dispatched.

SHIPPING (INCLUDING CHARGES)

All orders are dispatched using a 48-hour delivery service (UK Mainland only). We use DHL for all the shipments. All items will require a proof of signature upon delivery.

UK DELIVERY COSTS

A flat charge of £10 (UK Mainland) is applied to your order for shipping at the payment point.

DELIVERY COSTS (outwith UK)

We are happy to ship item worldwide. Please check the local border/custom control of your country of residence as we cannot accept any import tax duties you may be liable for.

UK Mainland & Islands                   1-2 days                               £10

Europe                                            1-3 days                               £30

Rest of the World                            3-6 days                               £45

LOST/UNDELIVERED/DAMAGED ITEMS

In the unlikely case of your order not arriving within 14 days, please notify us so we can help track your order. if the metal print is damaged in any way please let us know within 3 working days of receipt at enquiries@metalgallery.co.uk. Please provide photographic evidence of the damage so we can investigate.

ENQUIRIES

If I have any queries/questions, who do can I contact?

info@metalgallery.co.uk

Registered in Scotland No. SC082975. Registered office address. New Jasmine House, Greenbank Place, East Tullos, Aberdeen, AB12 3BT